Frequently Asked Questions

HOW DOES IT WORK?​

Here’s how it works:
Sign Up to and tell us your preferences.
Get you’re OFFPRICE SKINCARE conveniently delivered to your door hassle FREE every month!

When Does my Subscription Start?

Subscribe before the 15th of the month to receive that month’s Skincare products. If you subscribe on a date after the 15th, your subscription will start the following month.

When Does my Subscription Auto Renew?

    • Your subscription will renew on the same day each month based on the date you signed up. For example if you signed up on the 12th your subscription will auto renew each month on the 12th.  

When do you ship?

We have several shipping dates throughout each month. Schedules Depend on what day you signed up for. Most shipments are shipped on the 4th of each month. If you aren’t sure when your ship date is please reach out to support@offpriceskincare.com

Why Is Age So Important?

Our site is not for minors. We are parents too. As an added bonus, now we can send you a birthday gift!

Can I Return My Products?

We strictly go by the rules due to the nature of the products in our bags we do not accept returns unless you meet our requirements. All sales are final. You’re more than welcome to check our TOS

Can I Upgrade My Membership?

Yes! Absolutely, send us a quick email requesting to upgrade and we’ll gladly do the rest!

Can I Skip A Month?

Yes, all you have to do is log into you’re my account and select “skip” BEFORE the auto-renew date on the 11th of the month prior. 

How Do I Cancel My Membership?

All memberships auto renew on the 1st of each month. In order to cancel your membership you must log in before the 1st and cancel. If you log in on or after the 1st your account will be cancelled on the following month. 

What If I Have Allergies With Certain type of Creams?

When you complete your profile there will be a place to tell us all about your allergies. We do our best to accommodate allergies as a matter of fact we also display on our product page but we highly recommend you to read all labels when you get your shipments. 

Do You Offer Free Shipping?

Yes and No! This new feature of free shipping we just added for Customers buying over in United States as a standard shipping only and for subscription products.

Do You Ship to Canada?

YES!  Unfortunately Canada falls under International shipping costs and we are unable to offer this for free. BUT we only charge a small flat rate. Delivery times range from 7 -14 days, please check our shipping & delivery schedule